Technology - Bill Davidow - What Happened to Silicon Values? - The Atlantic
Excellent points, however I think the author misses one major component of the issue, and that is that in a lot of cases consumers aren’t technically customers. Sure Facebook and Google have to keep us happy to an extent, but ultimately the money is being made elsewhere. Unlike the tendency of others commenting on this dilemma I don’t see this as a definite threat, but it certainly creates incentives that could make decisions that are harmful to the single person enticing. It is still wrong for business practices to exploit and abuse the consumer, but what these businesses do has changed and that has played a major role in the shift in mindset.